Residential Product Training
These video training classes will help you quickly troubleshoot problems and fix residential water heaters with fewer call backs!Our videos cover many different basic training topics on standard water heaters. You can also take classes on heat pump water heaters, power vent, condensing and other high efficiency types.
There are also classes on maintenance and preventative services that can help extend the life of water heaters and help reduce future service problems.
The video classes can be viewed on virtually any type of device—PC, tablet, smartphone, any time of day from any location—even from home.
Additional Helpful Resources
PDF – Water Heater Maintenance PDF – Standard Electric – No Hot Water PDF – Standard Electric – Not Enough Hot Water
PDF – Mechanical Residential Gas Valve Troubleshooting PDF – Electronic Residential Gas Valve Troubleshooting
Basic Residential Water Heater Service Technician Certification
- Identify the most common electronic test readings taken to troubleshooot water heaters as well as the different varieties of multimeters used to obtain the measurements.
- Understand how installers are trained and the best practices for installing residential electric and gas water heaters.
- Quickly diagnose and repair the most common issues related to residential water heaters.
- Reduce customer callbacks and complaints.