Online Certifications
Residential Certification

Our Residential Certification prepares contractors to install, troubleshoot, and repair our common residential products.
Upon completion, contractors will be better able to:
- Understand basic tools and test instruments.
- Implement the best practices for installing residential water heaters for trouble-free service and long life.
- Quickly diagnose and repair the most common issues related to residential water heaters.
- Reduce customer callbacks and complaints with more accurate diagnostics.
Heat Pump Certification

Online Tankless Workshop

Commercial Gas Certification
This online certification covers Application, Installation, Top Service Items, and other important topics for our Commercial Gas offerings. We will cover:
- Modulating High Efficiency Commercial Gas Water Heaters
- Commercial Multi-Flue Gas Water Heaters
- and Polaris® Commercial Gas Water Heaters
Commercial Electric Certification
This online certification covers Application, Installation, Top Service Items, Conversion, and other important topics for our Commercial Electric offerings. We will cover:
- Light Duty Commercial Electric Water Heaters
- Standard Commercial Electric Water Heaters
- and Heavy Duty Commercial Electric Water Heaters