Standard Gas

Standard gas water heaters are the most common type. These video courses will help you learn the best practices for installation and service tips that will help reduce pilot outages and call backs.

Residential Certification

Our Residential Certification prepares contractors to install, troubleshoot, and repair our common residential products.

Upon completion, contractors will be better able to:

  • Understand basic tools and test instruments.
  • Implement the best practices for installing residential water heaters for trouble-free service and long life.
  • Quickly diagnose and repair the most common issues related to residential water heaters.
  • Reduce customer callbacks and complaints with more accurate diagnostics.
Residential Certification  –  Covers Residential Electric, Residential Gas, and Residential Tankless

Additional Helpful Resources



PDF – Water Heater Maintenance

PDF – Mechanical Residential Gas Valve Troubleshooting

PDF – Electronic Residential Gas Valve Troubleshooting

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